According to our System Migration notification at the end of October 2023, customers who have previously verified and activated their account will be assigned a NEW receiving BTC wallet address.
Coins is committed to providing the best experience for all of our valued customers. To ensure the smoothest transition, we have continuously and automatically credited funds sent to your OLD wallet address to your NEW wallet address at Coins.co.th since our system migration started at the beginning of November 2023.
Kindly note that support for your OLD receiving BTC wallet address at Coins will be terminated before the end of December 2023 and that sending crypto to your OLD receiving BTC wallet address will result in permanent loss. We encourage our customers to delete your previously saved Coins wallet addresses on other platforms and update them to the new wallet addresses.
You can find and share your NEW BTC wallet address on our Coins.co.th mobile app or website or contact us via support@coins.co.th for further assistance.
Remarks: Coins.co.th reserves the right in its sole discretion to amend or change these announcement details and not to recover the lost assets from such cases.