Through the use of mobile wallets such as Coins.co.th, sending money is now as fast and easy as sending an email or text message. However, it’s important to stay vigilant against scams such as fake investment schemes and fake online sellers when transacting online.
Related: Beware of Unlicensed Investment Schemes
Before you send money online, take note of these 3 reminders:
1. Do not send money to someone you just met online or someone you don’t know personally
Be wary of comments on social media posts especially if these advertise ways for you to “grow” your money quickly. Don’t easily believe texts, emails, or DMs from strangers who introduce themselves as “online brokers” as these could be investment scams.
Remember: Using Coins.co.th for investment schemes such as using cryptocurrency as a means of payment and more is not allowed. Read the User Agreement here.
2. Always triple-check the payment details
Take extra care when entering your payment information. Check the spelling of the recipient details and if the total amount is correct before confirming your Send Money or Cash Out transaction.
Remember: Send Money transactions using your Coins.co.th Wallet are instantly processed and may not be cancelled or reversed.
Related: 3 Reminders to Help You Stay Safe Online
3. Verify send money requests
If you receive texts, emails, or DMs from a friend or family member in need of financial assistance, make sure to verify the legitimacy of the request. Scammers may pose as someone you trust who needs funds urgently due to a supposed accident or unfortunate incident in order to trick you into sending money.
Remember: Contact the friend in need through other channels. For example, if you receive a request as a Facebook message, call them to check if they are truly the one requesting for assistance. You can also call or ask other family members or friends to be sure that there is truly an emergency before sending funds.
WHAT SHOULD I DO IF I HAVE CONCERNS WITH MY SEND MONEY TRANSACTION?
You may send us an email at support@coins.co.th or tap Send us a Message in your app. Our support team will be happy to assist you with your concerns.
Stay alert and let’s keep the Coins Community safe and secure!
